The Collections Representative II for TBC Corporate Services, will be responsible for contacting customers for payment, reconciling AR accounts, coordinating collection efforts with warehouses and releasing credit holds.
COLLECTIONS REPRESENTATIVE II - MEX
Responsabilidades
Contacting customers for payment.
Developing payment plans for customers in past due status.
Interface with sales and operations to communicate various customer related issues.
Release customer orders on credit hold.
Drive resolution of disputed accounts receivable items.
Interface with credit department for the purpose of reporting customers that are in distressed financial condition.
Develop tracking reporting for the purpose of collections results and follow up.
Support TBC Code of Business conduct.
Other duties as assigned.
COLLECTIONS REPRESENTATIVE II - MEX
Requerimientos
High School Diploma or equivalent. Some college preferred.
A minimum 3-5 years’ experience in Credit and Collections (B2B Collections).
Proficient in reconciling customer accounts (matching debits and credits).
Prior collections experience preferred.
Excellent verbal and written communication skills.
Ability to manage relationships both internally and externally.
Strong problem solving and customer service skills.
Fast paced environment.
COLLECTIONS REPRESENTATIVE II - MEX
Beneficios
Market competitive compensation.
Comprehensive benefits including medical, dental and funeral.
